The Chat Manager
The Chat Manager is a Win32 application. After installing the chat server, in the c:\chatterbox directory, as well as on the desktop should be an icon that looks like: double-click on it to bring up the Chat Manager. If there is no icon on the desktop, you will find the Chat Manager in the c:\chatterbox folder. If the Chat Manager appears and then disappears after just a second or two, or if it comes up as a blank grey screen, there are likely 2 causes for this:
1. The Chat Server is not running. If you are running NT/2000 go to the services control panel and ensure that the chat server is started. See Section 01 for more information.
2. The Chat Server is unable to bind to port 443. This may be due to IIS or another personal web server already running on the same machine. Note: Even if you do not have IIS configured for SSL, it will still bind to and tie up port 443. The simplest work around is to start the Chat Server service prior to starting IIS. If the server is not able to start, in c:\chatterbox\server.log you will find an entry that looks like: CChatServer::InitNetwork: Unable to bind to port 443
The status screen shows basic status information. If the Server Last Started field shows stopped, then the server is not running. More than likely this is a license issue. You can also send a system message from that status screen. This is designed for emergency broadcast type messages.
The next screen is the license screen.
To request your license key, click on "Request License". After we have issued a key, you can click on "Update License" to download the license to the server. The chat server attempts to refresh the key information every hour or so. If for some reason the server is unable to contact the license server for an extended period of time, it will shutdown. In this case the "Server Last Started" field will show stopped. Click on "Update License" to re-attempt the connection.
The next screen is the room configuration screen.
Click here for detailed information on room configuration.
The next screen shows information about users:
The active users screen shows, sorted by room and alias the users in each room, the version they are using, their internet delay measured in milliseconds (ms) and their buffer depth. The chat server will buffer important data to ensure that no packets are lost over poor connections. Voice Data is not considered important, and is not buffered.
The next screen, performance is currently no used for anything.
The next screen is the logging screen. This screen allows you to select certain logging options in case of troubleshooting. These options will be given you by tech support.
Finally is the system screen:
This shows miscellaneous parameters necessary to the operation of the server.
The chat manager can be run remotely to manage the server from a remote location.To do this perform the following steps:
- On the server: start->run then type: c:\chatterbox\chatserver config adminpass=PASS
- Copy chat manager.exe to the remote machine
- Create a shortcut to chat manager.exe on the remote machine
- Edit the properties of the shortcut, in the "target" append: ip=IP&pw=PASS
- IP is the ipaddress of the server
- PASS is the password you assigned in step 1